Please read the following terms and conditions carefully these are applicable to all users and all purchases made from this website.
These terms are subject to change at any time and it is advisable you should check them before making any new purchase. We have tried to lay them out as simply as possible, you may find it useful to print a copy for your reference.
These term and conditions do not affect your statutory rights.
Different ways to pay
Debit or Credit Card: No surcharge. Item must go to billing address unless otherwise agreed with Castile Jewellery.
PayPal: Item can only be delivered to PayPal confirmed address
Cheque: Payable to Time UK Limited. Funds must clear before the watch is released.
Bankers Draft: Payable to Time UK Limited. All drafts will be authenticated by our bank before the watch is released.
Bank Transfer: Please contact us for our bank account details.
To process any card payments we will typically need the following information:
- Cardholder's name
- Type of card
- Card number
- Card expiry date
- Card issue date
- The full billing address of your card
- The last three digits from the code on the back of your card
All credit card & debit card orders will be checked to verify the billing address matches with the bank.
A 3D Secure PIN will be required where applicable.
We will only deliver to the credit card holder's address.
Every fraud attempt will be prosecuted to the fullest extent of the law.
We record every detail regarding the transaction including your IP/MAC address of your PC.
All our watches without exception are covered by their respective manufacturers' 2 year warranty, which is backed up by Time UK Limited's warranty. All watches purchased from Time UK Limited are guaranteed genuine, brand new, in original condition with all boxes, instruction manuals, serial numbers intact, thus exactly as you would buy them from the High Street. Time UK Limited offers genuine brand name watches at substantial discounts to the manufacturer's suggested retail price. Because of our discounted pricing, we are not "Authorised Dealers" as defined by the manufacturer, which means that we are not restricted to sell at the manufacturer’s retail price, and can pass on our fabulous discounts to you, our valued customers. All of our watches are genuine and authentic and all watches are brand new and unworn. We source our watches through authorised dealers and distributors and other established lines of distribution within the watch industry.
All warranties cover malfunctions due to manufacturing & material defects, battery replacement & water resistance under regular use within the manufacturer’s specifications. The warranty does not cover damages such as scratches, finish, crystals or glass, leather or fabric straps, damage due to excessive wear & tear, damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations & damage due to physical and/or accidental abuse. Watches opened or repaired by any other source will void all warranties. The warranty covers all parts and labour or replacement of the watch within the warranty period. Please note that postage cost is non-refundable.
Our pricing system is based on the manufacturer's recommended retail price. As manufacturers reserve the right to alter the RRP products without notice we must also reserve that right.
If you should feel the need to make a complaint for whatever reason we would appreciate if you could email or phone us. Your complaint will be taken seriously, we will investigate and will do the utmost to rectify any problem, while keeping you informed of the outcome.
Definition of Terms
We endeavour to describe all our watches accurately so you know exactly what you are buying. All pictures of watches shown have been taken by ourselves or our associates. Time UK Limited is not affiliated with any watch manufacturers shown. The names, trademarks, designs, logos etc. and all intellectual property rights of the brands listed are the exclusive property of their respective owners. We take great pride in our service and all our items are guaranteed 100% authentic, brand new and unworn, boxed and are all hand checked before being posted.
Stag Stores Ltd t/a Castile Jewellery
Tel: 0115 9702111
VAT No. 117460623
Company REG No. 7511045
Stag Stores Limited make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. We shall not be liable for any loss or damages of any kind, including without limitation special or consequential damages, arising out of your access to, or inability to access, this site.